Last update: Wednesday, 24 May 2006
 
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   Word of mouth marketing

Think about it, people managed to trade long before there were television, flyers or radios. They did this by talking to each other about who to get the best products for their needs. This form of primitive marketing is still highly effective today. Better still it is cheap!

How to Use Word of Mouth Marketing

As this is a highly effective marketing technique, it pays to get it right. You might be surprised by how easy this actually is. Word of mouth is still vitally important, even in the age of the Internet. Do not underestimate just how much effect a happy customer can have on your sales.

You want your customers to have such a good experience that they move on and tell all of their friends. You want people to talk about your company or product and build up the publicity. This is such a great way to increase sells. Word of mouth is what people say about you or your company.

Generating talk can be difficult if you product is not particuarly different to others already available. However, if you have a unique item with special features, people will automatically discuss your product with little
prompting.
 

But you can also encourage positive word of mouth marketing by doing something good in the name of your company.  Sometimes businesses will participate in a community event or donate to charity as a way of creating positive publicity for the company and generating word of mouth.

Increasing the Number of Recommendations

One excellent tip for when it comes to word of mouth marketing is that honesty always works to your advantage.  When you prove to your customers that you are honest and no one is out to scam them, they will spread that positive message to other people.

Treat your existing customers well. If you do this, they will tell their friends. One of the best ways to do this is always to be honest and to never make promises that you cannot keep. A good word can go a long way.
About the author:
Scott F. Geld is the Main Controller of Marketing Blaster Inc, a pay-per-click traffic source that continually beats the major search engines in ROI and Conversion Ratios. Find out for yourself at: www.marketingblaster.com 
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